FAQ
Frequently Asked Questions — Straight Answers
Everything operators and users ask us most — panels, IDs, hierarchy, payments and policy. Can't find your question? WhatsApp us.
What is a cricket panel?
A cricket panel is a complete admin platform that operators use to run cricket betting operations — managing users, odds, markets, credit limits, commissions and settlements from one dashboard.
What is the difference between DL, MDL and SMDL?
DL (Dealer) manages user IDs, MDL (Master Dealer) manages DL agents, and SMDL (Super Master Dealer) manages master dealer networks. Each higher level adds more control, more credit and a bigger commission share.
How do I get a cricket ID?
Message us on WhatsApp with your requirement. We create your cricket ID or panel within minutes and share secure login credentials with your opening balance.
What is a white label panel?
A white label panel is a ready-made platform you rebrand as your own — your logo, your domain, your colours — while we handle the technology, odds feed and infrastructure.
Is the panel available on mobile?
Yes. Every panel and user ID works perfectly on Android, iOS and desktop browsers — no app installation required, with the same speed on every device.
How fast is the setup?
Most panels and IDs are delivered the same day. White-label setups typically go live within 24–72 hours depending on branding requirements.
Do you provide 24×7 support?
Yes. Our team is available around the clock on WhatsApp for settlements, credit, technical issues and any operator queries.
Is this platform only for 18+ users?
Yes. Our services are strictly for adults aged 18 and above. We promote responsible gaming and verify age requirements on every engagement.
Can I set my own odds and commission?
Yes. DL, MDL and SMDL operators control their own odds limits and commission structures for every agent and user below them.
Which sports are available?
Cricket, football, tennis, horse racing, greyhound, kabaddi, election markets and live casino — with live odds across 50+ sports and markets.
What reports do admins get?
Admins get real-time reports on turnover, profit/loss, commissions, user activity and transaction history at every panel level.
Do you offer a demo panel?
Yes — contact us on WhatsApp and we will arrange a demo panel so you can explore the dashboard before deciding.
How do deposits and withdrawals work?
The admin panel manages all credit movements. Deposits and withdrawals are processed by your operator via the panel's transaction system, 24×7.
Can I run multiple brands on one platform?
Yes. White-label operators can run multiple branded sites from a single admin, each with separate users, markets and reporting.
What makes a good sports panel service provider?
Reliability, uptime, fast odds updates, clean UI, multi-level hierarchy support and responsive 24×7 support — exactly what we deliver.
Is my data and balance secure?
Yes. Sessions are encrypted, admin actions are audited, and every credit movement is logged. Security is built into every level of the platform.
Still Have a Question?
Message us on WhatsApp — a senior representative will answer within minutes.
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